your-site.com
Learns from your website
Add a URL. Wanxinren turns your public help content into answers grounded in your actual business.
AI support for small teams
Your customers ask.
Your AI answers.
Add AI customer support to your website in minutes. Wanxinren learns your content, talks to every visitor, and brings you only the conversations that need a human.
No credit card5-minute setupHuman handoff built in
✓ Answered from Billing FAQ
Human input recommendedContext and conversation are ready
→Ask a question...↑
72%resolved by AI↑ 18% this month
01 / THE SIMPLE LOOP
From website URL to
helpful support agent.
Your support setup should not become another project. Start with the knowledge you already have and improve from real conversations.
AI
Talks to every visitor
Give anonymous visitors fast, multilingual answers in a lightweight chat widget—day or night.
HUMAN
Knows when to step back
Low confidence, sensitive issue, or a request for a person? The full context moves to your inbox.
02 / ONE SUPPORT LOOP
AI when it's clear.
Humans when it matters.
Resolve routine questions instantly without hiding your team behind a bot. Every escalation arrives with the context needed to act.
- ✓Grounded answers from approved website content
- ✓Streaming conversations for anonymous and known visitors
- ✓Human handoff with summary, identity, and history
- ✓Read-only tools for controlled, auditable lookups
Support inbox3 need attention
Needs human 3AI handlingResolved
AM
Alex MorganPayment issue
JL
Jamie LeePlan limitations
RK
Riley KimShipping address
AI SUMMARY
Customer was charged after attempting to cancel. Billing policy found, but account-specific review is required.
03 / TRUST BY DESIGN
Your business data stays behind a controlled gateway.
The AI never holds merchant credentials or chooses trusted customer identities. Read-only business lookups are validated, rate-limited, and logged before they run.
READ-ONLY V1AUDIT LOGSDATA MINIMIZATION
04 / QUESTIONS, ANSWERED
Before you add
another tool.
Do visitors need an account?+
No. Anonymous visitors can start chatting immediately. Known customers can be connected later with a short-lived token.
Will it invent answers?+
Wanxinren answers from approved knowledge sources. When confidence is low or information is missing, it can hand the conversation to a human.
Can it look up orders or subscriptions?+
V1 includes read-only tools for approved business data. Every tool call passes through a controlled gateway and is auditable.
Does it replace my support team?+
It handles repetitive questions and filters the queue. Your team stays in control of conversations that need judgment, empathy, or action.
EARLY ACCESS
Give every visitor an answer.
Keep the human part human.
Wanxinren is being built for small teams that cannot afford to miss a customer—or live inside a support inbox.
Join early access↗